Dear Colleagues,

As we continue to navigate unprecedented challenges, the UVA Health Wisdom & Wellbeing Program is designed to offer immediate and ongoing support to UVA Health team members. If you are seeking information about Wisdom and Wellbeing stress support resources or if you are interested in finding out more, please reach out via email to: WisdomAndWellbeing@hscmail.mcc.virginia.edu

If you are in immediate need of counseling or mental health services, please call 434.243.2643 (FEAP).

What is the Wisdom and Wellbeing Team?

The Wisdom & Wellbeing Program (formerly Be Wise) aims to do the following:

  • Provide streamlined access to existing support services and other wellness resources.
  • Identify challenges and areas of need according to team member feedback surveys and other mechanisms, and recommend targeted approaches to mitigate.
  • Provide peer support and resilience coaching strategies, as well as other mindfulness, inclusivity and positive culture workshops.
  • Identify opportunities for environmental and operational changes aimed to improve conditions for team members and decrease unnecessary workplace stress.

What can you expect from the Wisdom & Wellbeing Team in the weeks and months to come?

  • Information regarding survey results and resulting action plans for the immediate and longer term.
  • A peer support program and implementation plan.
  • New Wisdom & Wellbeing website – to include resources, updates and opportunities.
  • More information on system-wide efforts to support team member well-being and mental health.

How can you get involved?

What current resources, in addition to the FEAP Access Line (434.243.2643), are available to UVA Health team members in need of support?

Helping Others and Improving Stress Response

Feeling the Drain or Need Help Now

We are living through undeniably difficult times, and this group is designed to help you and your colleagues connect with the support you need. If you have questions, concerns or comments please don’t hesitate to reach out: WisdomAndWellbeing@hscmail.mcc.virginia.edu.

Sincerely,

The Wisdom and Wellbeing Leadership Team

Margaret Plews-Ogan MD MS and Richard Westphal PhD RN FAAN

Resources

Wisdom and Wellbeing

 

Eligibility:

All Health System Employees

 

https://www.medicalcenter.virginia.edu/wwp/

Email:

WisdomAndWellbeing@hscmail.mcc.virginia.edu

 

POC:

Peggy Plews-Ogan (mp5k)

Richard Westphal (rjw5a)

 

Unit/department workshops on

-stress awareness

-Stress first aid

-positive practices for self

-positive practices for unit

-communication

-stepping in 4 respect

-disclosure and peer support after an error

 

Unit/departmental consultations in high stress units

 

Peer Support Team Training

WWP for Leaders

 

1:1 coaching for faculty and staff level 1

 

1:1 Leader coaching

1:1 coaching for faculty/staff Level 2

 

Peer Support Team Training

WWP for Leaders

 

Unit/dept consultations and interventions (“deep dive”)

Referral to:

Clinician Wellness Program

FEAP
Behavioral Health

Faculty and Employee Assistance Program (FEAP)

 

Eligibility:

All University (UVA, UVAHS, UPG) Employees and adult family members

 

Faculty and Employee Assistance Program | University of Virginia (uvafeap.com)

 

434.243.2643

 

-Assessment

-Coaching

-Referral to internal/external resources

-Education/Seminars

-Critical Incident Response

-Coaching

-Manager consultation

-Support groups and support sessions

-Coordinated outreach

-Mediation

-Virtual self guided, on demand resources (21 Ways to Rest & Restore, recorded seminars)

-Assessment

-Brief supportive counseling/consultation

-Critical incident response  --Manager consultation

-Support groups and support sessions

-Coordinated outreach

-Mediation

-Referral internal and external resources

 

-Assessment

-Short term supportive counseling/consultation (up to 12 sessions for active PTSD, up to 8 sessions based on EAP assessment.for mild to moderate stress, anxiety, depression, grief & loss, and personal or professional relationship issues.

-Critical incident response

-Manager consultation

-Internal and external resources referrals for longer term or specialized care

 

-Assessment & referral to internal and external providers for diagnosis and treatment  including UVA Psychiatry for depression and suicidality

-Consultation  regarding impairment

-Fitness for Duty coordination

Clinician Wellness Program

 

Eligibility:

School of Medicine Faculty, Licensed Independent Practitioners employed by the Medical Center, Graduate Medical Education trainees

 

POC: Karen Warburton

Karen.warburton@virginia.edu

 

ECCS POC:  Kim Penberthy

jkp2n@virginia.edu

 

Medical Student contact through the School of Medicine

 

Intervention:

Large or small group didactic or interactive programs (faculty or trainee orientation, grand rounds, workshops)

-stress and burnout

-impairment

-work-life integration

-finding meaning in work

 

Assessment:

360 evaluations

Needs assessment

 

Work group assessments (climate surveys)

Individual sessions with clinicians or non-clinician School of Medicine faculty and/or supervisors

 

Referral, as needed, for mental health services; counseling regarding stress, burnout, interpersonal interactions; professional coaching

 

Management and ongoing care for clinicians with addiction disorders

Same as for reacting

 

Assessment and counseling regarding stress, burnout, depression, anxiety, addiction disorders, interpersonal communication

 

 

Effective Communication and Coping Skills (ECCS) short course

Fitness for duty evaluations and treatment programs

 

Assessment and counseling regarding stress, burnout, depression, anxiety, addiction disorders, interpersonal communication

 

Connection with mental health resources at UVA or in the community

 

ECCS Course

 

Population Health

 

Eligibility:

Patients referred to IHM and BPCI-A, Virginia at Home (VaH), Medicine HOME, and Medicare Advantage programs

All University Employees (including UPG & Wise)

 

www.uvaph.com

·Self-Referral Form

 

1:1 stress management support up to 8 sessions for employees and wellness groups

· Supportive Counseling

· Stress Management for Healthcare Professionals

· Chronic Disease Self-Management Programs

· Coming Spring 2022: virtual Group Support Circles for BIPOC community.

1:1 therapy up to 8 sessions for employees. Will make referrals as needed.

·  Supportive Counseling

·  Covid-19 Anxiety Emotional Support

·  EMDR Pandemic Support for Healthcare Professionals

·   Support for Race-based Stress & Trauma

1:1 therapy up to 12 sessions for PTSD and associated symptoms, Traumatic Stress, and Racial Stress and Trauma. Evidence based therapies for PTSD are available. Will make referrals as needed

·  Trauma Support & Recovery

·   Support for Race-based Stress & Trauma

Referral to: FEAP

Compassionate Care Initiative (CCI)

 

School of Nursing

 

https://cci.nursing.virginia.edu/

 

Eligibility:

All health system employees and health professional students

 

 

 

Live activities

  • Free, weekly drop-in classes & concentrated series in yoga, meditation, t’ai chi and more
  • Continuing education learning/speaker series on topics related to resilience, collaboration & voice in healthcare
  • Haney Conference – annual, community-based program on compassionate care at the end-of-life
  • Resilience Retreats (as requested and funded)

Resources

  • Webinars and podcasts on well-being in healthcare
  • Recorded, guided contemplative practices
  • Handouts on mindful eating, massage & muscle relaxation, & supportive grounding acronyms

Credit-bearing courses

  • “Leading with Presence in Healthcare”

Ambassadors

Clinical and faculty volunteers who champion CCI’s mission and implement small changes in their respective work areas that have positive impacts on healthcare culture. The group meets monthly to share ideas & successes with each other, & provide a supportive environment as challenges are faced.

Live activities

  • Free, weekly drop-in classes & concentrated series in yoga, meditation, t’ai chi & more
  • Continuing education learning/speaker series on topics related to resilience, collaboration and voice in healthcare
  • Haney Conference – annual, community-based program on compassionate care at the end-of-life
  • Resilience Retreats (as requested and funded)

Resources

  • Webinars and podcasts on well-being in healthcare
  • Recorded, guided contemplative practices
  • Handouts on mindful eating, massage & muscle relaxation, and supportive, grounding acronyms

Credit-bearing courses

  • “Leading with Presence in Healthcare”

Ambassadors

Clinical and faculty volunteers who champion CCI’s mission and implement small changes in their respective work areas that have positive impacts on healthcare culture. The group meets monthly to share ideas & successes with each other & to provide a supportive environment as challenges are faced.

 

 

HOOS WELL

 

Eligibility:

All UVA Employees

(Note: resources within this row with an asterisk are available only to EEs and spouses on the UVA Health Plan or UPG Anthem Health Plan)

 

https://hr.virginia.edu/wellness

HoosWell@virginia.edu

 

 

 

Additional resources managed by the Benefits division of UVA HR:

  • Aetna 1 Advocate (A1A)
  • Aetna 24-Hour Nurse Line
  • Virtual therapy through Teladoc

 

 

Chaplaincy

 

Eligibility

All Patients, Family, and Medical Center Staff

 

https://uvahealth.com/services/spiritual-support

 

434-924-2642

Request religious rites, services and prayers or sacred literature

Talk over concerns about ethics or health care decisions

Coping with grief and death

 

Moral Distress Consult Service (MDCS)

 

Eligibility:

Medical Center Employees

 

Pager: 1712

POC: Beth Epstein (meg4u)

 

Request inservices or info sessions to learn more about the MDCS

Provide an open, safe forum to discuss issues related to any situation causing moral distress. Sessions last 45-60 minutes and are typically unit-based. 

Consultation provides action plan to address the  morally distressing situation.

 

Experiencing situations in which you feel unable to take an action you believe to be ethically justified? Please call us.

 

Center for Appreciative Practice (CAP)

 

https://www.nursing.virginia.edu/centers-initiatives/center-for-appreciative-practice/

Eligibility:

All health care workers

 

Consultation and training to support positive inter-professional and patient relationships

 

Schwartz Center Rounds

 

Consultation and training to support positive inter-professional and patient relationships

 

 

Mindfulness Center

 

https://med.virginia.edu/mindfulness-center/

 

Eligibility:

 

All Health System Employees

 

The Mindulness for Health System Employees 8-week course meets for two hours each week.  The courses have been shown to foster resilience and can lead to improved communication with patients and others.

The Mindulness for Health System Employees course can offer benefits in multiple additional areas, including: reduced stress, anxiety and burnout, increased well-being; and improved balance between work and personal life.

The Mindulness for Health System Employees course offers benefits including: reduced stress, anxiety and burnout, increased well-being; and improved balance between work and personal life.

 

 

Social Work

Eligibility:

All Health System Employees

https://uvahealth.com/services/social-workers

 

 

Available for debriefing and support with difficult cases and staff coping

Help with staff support.  Assist with some fitness for duty needs (e.g., ride home, etc)

 

Behavioral Medicine

Eligibility:

Referred individuals with a “comorbid medical and mental health condition”

 

 

 

 

Diagnosis and treatment of mental disorders

Psychotherapy

Psychiatry

 

Eligibility

Referred individuals with a mental health condition

 

 

 

 

Diagnosis and treatment of mental disorders

1:1 and medication therapy