Dear Colleagues,
As we continue to navigate unprecedented challenges, the UVA Health Wisdom & Wellbeing Program is designed to offer immediate and ongoing support to UVA Health team members. If you are seeking information about Wisdom and Wellbeing stress support resources or if you are interested in finding out more, please reach out via email to: WisdomAndWellbeing@hscmail.mcc.virginia.edu
If you are in immediate need of counseling or mental health services, please call 434.243.2643 (FEAP).
What is the Wisdom and Wellbeing Team?
The Wisdom & Wellbeing Program (formerly Be Wise) aims to do the following:
- Provide streamlined access to existing support services and other wellness resources.
- Identify challenges and areas of need according to team member feedback surveys and other mechanisms, and recommend targeted approaches to mitigate.
- Provide peer support and resilience coaching strategies, as well as other mindfulness, inclusivity and positive culture workshops.
- Identify opportunities for environmental and operational changes aimed to improve conditions for team members and decrease unnecessary workplace stress.
What can you expect from the Wisdom & Wellbeing Team in the weeks and months to come?
- Information regarding survey results and resulting action plans for the immediate and longer term.
- A peer support program and implementation plan.
- New Wisdom & Wellbeing website – to include resources, updates and opportunities.
- More information on system-wide efforts to support team member well-being and mental health.
How can you get involved?
- If you are interested in learning more or learning how to be a peer support team member, please reach out via email to: WisdomAndWellbeing@hscmail.mcc.virginia.edu
What current resources, in addition to the FEAP Access Line (434.243.2643), are available to UVA Health team members in need of support?
Helping Others and Improving Stress Response
- Battling Burnout: https://cci.nursing.virginia.edu
- Rest and Restore 21 ways in 21 days: https://uvafeap.com/events/21-ways-in-21-days-to-rest-and-restore/
- Mindfulness Center Resources: https://med.virginia.edu/mindfulness-center/continue-your-practice/
- Wisdom and Wellbeing Consultation workshops on communication and positive practices that can be embedded into work processes, and workshops on responding to disrespect and bigotry in the workplace: WisdomAndWellbeing@hscmail.mcc.virginia.edu.
Feeling the Drain or Need Help Now
- Stress and Coping Support: https://uvafeap.com or call (434.243.2643)
- Wisdom and Wellbeing Consultation for 1:1 and unit/department level coaching and Stress First Aid peer support training: WisdomAndWellbeing@hscmail.mcc.virginia.edu.
We are living through undeniably difficult times, and this group is designed to help you and your colleagues connect with the support you need. If you have questions, concerns or comments please don’t hesitate to reach out: WisdomAndWellbeing@hscmail.mcc.virginia.edu.
Sincerely,
The Wisdom and Wellbeing Leadership Team
Margaret Plews-Ogan MD MS and Richard Westphal PhD RN FAAN
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Wisdom and Wellbeing
Eligibility: All Health System Employees
https://www.medicalcenter.virginia.edu/wwp/ Email: WisdomAndWellbeing@hscmail.mcc.virginia.edu
POC: Peggy Plews-Ogan (mp5k) Richard Westphal (rjw5a)
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Unit/department workshops on -stress awareness -Stress first aid -positive practices for self -positive practices for unit -communication -stepping in 4 respect -disclosure and peer support after an error
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Unit/departmental consultations in high stress units
Peer Support Team Training WWP for Leaders
1:1 coaching for faculty and staff level 1
1:1 Leader coaching |
1:1 coaching for faculty/staff Level 2
Peer Support Team Training WWP for Leaders
Unit/dept consultations and interventions (“deep dive”) |
Referral to: Clinician Wellness Program FEAP |
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Faculty and Employee Assistance Program (FEAP)
Eligibility: All University (UVA, UVAHS, UPG) Employees and adult family members
Faculty and Employee Assistance Program | University of Virginia (uvafeap.com)
434.243.2643
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-Assessment -Coaching -Referral to internal/external resources -Education/Seminars -Critical Incident Response -Coaching -Manager consultation -Support groups and support sessions -Coordinated outreach -Mediation -Virtual self guided, on demand resources (21 Ways to Rest & Restore, recorded seminars) |
-Assessment -Brief supportive counseling/consultation -Critical incident response --Manager consultation -Support groups and support sessions -Coordinated outreach -Mediation -Referral internal and external resources
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-Assessment -Short term supportive counseling/consultation (up to 12 sessions for active PTSD, up to 8 sessions based on EAP assessment.for mild to moderate stress, anxiety, depression, grief & loss, and personal or professional relationship issues. -Critical incident response -Manager consultation -Internal and external resources referrals for longer term or specialized care
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-Assessment & referral to internal and external providers for diagnosis and treatment including UVA Psychiatry for depression and suicidality -Consultation regarding impairment -Fitness for Duty coordination |
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Clinician Wellness Program
Eligibility: School of Medicine Faculty, Licensed Independent Practitioners employed by the Medical Center, Graduate Medical Education trainees
POC: Karen Warburton
ECCS POC: Kim Penberthy jkp2n@virginia.edu
Medical Student contact through the School of Medicine
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Intervention: Large or small group didactic or interactive programs (faculty or trainee orientation, grand rounds, workshops) -stress and burnout -impairment -work-life integration -finding meaning in work
Assessment: 360 evaluations Needs assessment
Work group assessments (climate surveys) |
Individual sessions with clinicians or non-clinician School of Medicine faculty and/or supervisors
Referral, as needed, for mental health services; counseling regarding stress, burnout, interpersonal interactions; professional coaching
Management and ongoing care for clinicians with addiction disorders |
Same as for reacting
Assessment and counseling regarding stress, burnout, depression, anxiety, addiction disorders, interpersonal communication
Effective Communication and Coping Skills (ECCS) short course |
Fitness for duty evaluations and treatment programs
Assessment and counseling regarding stress, burnout, depression, anxiety, addiction disorders, interpersonal communication
Connection with mental health resources at UVA or in the community
ECCS Course
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Population Health
Eligibility: Patients referred to IHM and BPCI-A, Virginia at Home (VaH), Medicine HOME, and Medicare Advantage programs All University Employees (including UPG & Wise)
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1:1 stress management support up to 8 sessions for employees and wellness groups · Stress Management for Healthcare Professionals · Chronic Disease Self-Management Programs · Coming Spring 2022: virtual Group Support Circles for BIPOC community. |
1:1 therapy up to 8 sessions for employees. Will make referrals as needed. · Covid-19 Anxiety Emotional Support |
1:1 therapy up to 12 sessions for PTSD and associated symptoms, Traumatic Stress, and Racial Stress and Trauma. Evidence based therapies for PTSD are available. Will make referrals as needed |
Referral to: FEAP |
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Compassionate Care Initiative (CCI)
School of Nursing
https://cci.nursing.virginia.edu/
Eligibility: All health system employees and health professional students
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Live activities
Resources
Credit-bearing courses
Ambassadors Clinical and faculty volunteers who champion CCI’s mission and implement small changes in their respective work areas that have positive impacts on healthcare culture. The group meets monthly to share ideas & successes with each other, & provide a supportive environment as challenges are faced. |
Live activities
Resources
Credit-bearing courses
Ambassadors Clinical and faculty volunteers who champion CCI’s mission and implement small changes in their respective work areas that have positive impacts on healthcare culture. The group meets monthly to share ideas & successes with each other & to provide a supportive environment as challenges are faced. |
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HOOS WELL
Eligibility: All UVA Employees (Note: resources within this row with an asterisk are available only to EEs and spouses on the UVA Health Plan or UPG Anthem Health Plan)
https://hr.virginia.edu/wellness HoosWell@virginia.edu
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Additional resources managed by the Benefits division of UVA HR:
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Chaplaincy
Eligibility All Patients, Family, and Medical Center Staff
https://uvahealth.com/services/spiritual-support
434-924-2642 |
Request religious rites, services and prayers or sacred literature |
Talk over concerns about ethics or health care decisions |
Coping with grief and death |
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Moral Distress Consult Service (MDCS)
Eligibility: Medical Center Employees
Pager: 1712 POC: Beth Epstein (meg4u)
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Request inservices or info sessions to learn more about the MDCS |
Provide an open, safe forum to discuss issues related to any situation causing moral distress. Sessions last 45-60 minutes and are typically unit-based. Consultation provides action plan to address the morally distressing situation.
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Experiencing situations in which you feel unable to take an action you believe to be ethically justified? Please call us. |
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Center for Appreciative Practice (CAP)
https://www.nursing.virginia.edu/centers-initiatives/center-for-appreciative-practice/ Eligibility: All health care workers
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Consultation and training to support positive inter-professional and patient relationships
Schwartz Center Rounds
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Consultation and training to support positive inter-professional and patient relationships |
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Mindfulness Center
https://med.virginia.edu/mindfulness-center/
Eligibility:
All Health System Employees
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The Mindulness for Health System Employees 8-week course meets for two hours each week. The courses have been shown to foster resilience and can lead to improved communication with patients and others. |
The Mindulness for Health System Employees course can offer benefits in multiple additional areas, including: reduced stress, anxiety and burnout, increased well-being; and improved balance between work and personal life. |
The Mindulness for Health System Employees course offers benefits including: reduced stress, anxiety and burnout, increased well-being; and improved balance between work and personal life.
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Social Work Eligibility: All Health System Employees https://uvahealth.com/services/social-workers
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Available for debriefing and support with difficult cases and staff coping |
Help with staff support. Assist with some fitness for duty needs (e.g., ride home, etc) |
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Behavioral Medicine Eligibility: Referred individuals with a “comorbid medical and mental health condition”
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Diagnosis and treatment of mental disorders Psychotherapy |
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Psychiatry
Eligibility Referred individuals with a mental health condition
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Diagnosis and treatment of mental disorders 1:1 and medication therapy |
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