The Medical Communication Center is located on the rooftop of the medical center and is commonly referred to as "MEDCOM". Our highly trained staff provides services 24 hours, 7 days a week.

Below is a sample of some of the responsibilities of a Communications Coordinator:

  • Receive patient care reports from pre-hospital providers for patients they are transporting to UVA Emergency Department.
  • Provide pre-hospital providers the ability to speak with a physician for medical command as needed.
  • Work with the ED Attendings to activate Trauma Alerts based on multiple factors.
  • Activate the UVA Mass Casualty Plan when required.
  • Activate the Hazardous Materials Plan when required.
  • Closely monitor several radio frequencies
  • Perform emergent and non-emergent dispatching for Medic V, Pegasus Ground, Pegasus Air, and the Neonatal Emergency Transport Team (NETS).
  • Track events for Special Events Medical Management (SEMM)
  • Monitor multiple 12-lead transmission software from pre-hospital providers.
  • Provide flight following for transient aircraft.
  • Coordinate all aircraft traffic at the University of Virginia.
  • Work alongside Emergency Management personnel
  • Activate the Hospital Diversion Plan when required
  • Work within the TJEMS Regional MCI plan when activated
  • Disseminate High Priority communications via E-Notify system
  • Process Mutual Aid Requests
  • Communicate with Emergency Department Team Manager
  • Notify the Emergency Department Attending when critical patients are inbound to the Emergency Department.
  • Work with the hospital command center when activated
  • Activate the PAIP as required.
  • Communicate with other agencies, including Shenandoah National Park
  • Monitor various cameras throughout the medical center
  • Track UVA Medical Transport Network vehicles via satellite GPS


If you are interested in joining our team as a Medical Transportation Communications Coordinator, click the appropriate link below:

Current UVA Employees

Non-UVA Employees

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