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UVA Pharmacy Systems Operations Technicians

The Rx Systems Operations Techs work with University IT employees, Med Center and Department management, physicians, various hospital employees, vendors and pharmacy staff to maintain and troubleshoot a host of pharmacy systems. They control, configure and implement various interfaces, devices and servers among the pharmacy systems and some hospital systems. They are responsible for hardware and software within the pharmacy and must have extensive experience and working knowledge of Pharmacy IT and electronic systems. They are expected to work on various implementation plans and must be familiar with automation systems such as Pyxis and the department ROBOTS. One of their main functions is to have hands on experience with MIS (Medical Information System) as well as Eclipsys and Q-Matic. They train all new staff on all departmental automation and may be asked to act as project manager on implementation and upgrade procedures dealing with vendors.

The Systems Operations Techs are also expected to provide front line customer service and public relations for the department, the Med Center and the University as a whole.