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Health IT Apple & Android Information


iPhone connectivity checklist

Quick overview of recommended UVA Health iPhone settings


University of Virginia Health System requires the use of MobileIron on Apple and Android devices in order to access email and other corporate resources. The following outlines installation, configuration and use of that product. Other application configuration instructions can be found in the second section below.

Open the following documents for registration instructions.

iOS / iPadOS      macOS


Android OS

Health System iOS devices no longer require the use of an Apple ID. You may skip all the initial prompts for the use or creation of an Apple ID.

Both Android and iOS devices will require a passcode. This can be as few as four numbers or a more complicated word or phrase. Passcodes can be reset by the HelpDesk.

Application Configuration Instructions

Health IT Apps is the Health System internal app store. This is the place you will find special apps recommended by UVa Health System. Apps in this store can be downloaded without an Apple ID. This store can be accessed from any internet connection inside or outside the Health System.

Find and open Health IT Apps on your device.



DUO 2-Step Authentication

DUO is used to double check and validate your network authentication to certain Health System assets. The app itself is available in Health IT Apps. 

For instructions use the DUO icon above.




Vocera App Instructions 

Vocera Quick Reference Guide

Follow these links for setup and usage information. 


Citrix Workspace for iOS

Need a full blown version of Epic on your iPad? Add Citrix Workspace. Internally on the Health System WiFi or even at Starbucks using VPN, Citrix delivers where you need it, when you need it. Get access to all the same, familiar Citrix delivered apps you use on your Health System PC.



Have an iPhone or iPad and need to connect to the Health System network while away from the hospital? After adding MobileIron follow these simple VPN steps.

Got Android? Follow these steps to add remote networking to your Android device.

Remote Networking for Android 




Enterprise Connect for macOS

Get connected to your network shares and have the ability to change your Health System password right from you Mac menu bar.