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Mobile Device Setup Instructions

iPhone, iPad, Mobile Device

Prior to following these instructions please ensure you have completed the Mobile Device Agreement. Only by completing the agreement form will your account be eligible for MobileIron installation.


University of Virginia Health System requires the use of MobileIron on mobile devices in order access email and other corporate resources. The following outlines installation, configuration and use of that product. Step by Step instructions can be found in the second section below.

Open the following documents for registration instructions.

      iOS          Android

Health System iOS devices no longer require the use of an Apple ID. You may skip all the initial prompts for the use or creation of an Apple ID.


Both Android and iOS devices will require a passcode. This can be as few as four numbers or a more complicated word or phrase. Android devices will require an additional Secure App passcode. This can be the same as the device passcode. Both passcodes can be reset by the HelpDesk.


Step by Step Instructions


Have an iPhone or iPad and need to connect to the Health System network while away from the hospital? After adding MobileIron follow these simple VPN steps.

Health System Remote Networking for iOS


Need a full blown version of Epic on your iPad? Add Citrix Receiver. Internally on the Health System WiFi or even at Starbucks using VPN, Citrix delivers where you need it, when you need it.

 Citrix Receiver for iOS

Got Android? Follow these steps to add MobileIron and email to your Android device. 

Android Device Setup

 F5 Access - Android VPN