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Uteam Learning

Leader and Team Member Instructor/Facilitator-led Educational Sessions

The Uteam Learning page provides information about instructor-led educational sessions facilitated by Medical Center Learning & Organizational Development, School of Medicine-Diversity Program, School of Medicine Organizational Learning & Development, and Faculty and Employee Assistance Program (FEAP) team members .  All of these sessions, unless otherwise denoted, are open to any team member at any level and are available for self-enrollment in NetLearning (Learning Management System - LMS).

In addition, we offer hundreds of online professional and technical development courses (via the LMS)  for Medical Center team members.  

 

 

Instructor-Facilitated Learning Opportunities

Click a Program Name for session details.

For Team Members:

Crucial Conversations - Full Version (8 hrs; 7.0 CME Credits)

Crucial Conversations - Abbreviated Version (4 hrs; 4.0 CME Credits; 3.75 VNA Contact Hours Awarded)

Communicating with Style - DiSC (2 hrs; 2.0 CME Credits) 

Emotional Intelligence (2 hrs; 2.0 CME Credits)

Giving and Receiving Feedback (2.5 hrs)
2.25 VNA Contact Hours Awarded* 

Unconscious Bias (2 hrs; 2.0 CME Credits)

Wired for Happiness (2 hrs; 2.0 CME Credits)

Your Brain at Work:  Surprises About Your Brain (2 hrs; 2.0 CME Credits)

Disclaimer:  Raymond Brown MSEd; Mark Dunn MSL; Cindy Young; Anna Luedecking PhD; Anne Williams, MA, Leah Beard; Marne Power, MS; Mary B. Sherman, LCSW, CEAP; Tonia Duncan Rivers, MA and planning committee members Francis Duncan and Angela Durrett; do not have any personal or professional financial relationships with a commercial entity producing healthcare goods and/or services.

CME and VNA Accreditation: The University of Virginia School of Medicine is accredited by the ACCME to provide continuing medical education for physicians. The University of Virginia School of Medicine designates this live activity for a maximum of one AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. The University of Virginia School of Medicine awards one hour of participation (equivalent to AMA PRA Category 1 Credit(s)™) to each non-physician participant who successfully completes this educational activity.

*The Learning and Organizational Development Department in partnership with Nursing Professional Development Services, University of Virginia Health System, is an approved provider of continuing nursing education by the Virginia Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. VNA# 16-03-02P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Crucial Conversations (8 hrs) 

 

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Difficult conversations are at the heart of many, if not most, chronic communication problems.  Therefore, it is very important not to avoid these conversations or respond in an ineffective manner.  This eight-hour course covers detailed approaches and practices to effectively conduct difficult conversations with others.  You will learn what components make up a difficult or crucial conversation and the methods that can be used when this type of situation arises.  NOTE:  7.0 CME Credits Awarded.

Who Should Attend:  Any team member at any level. 

How to Enroll: 
  1. Access the Learning Management System (LMS)
  2. Search for Crucial Conversations Full Version under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Crucial Conversations  (4 hrs) 

 

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This four-hour version of the Crucial Conversations course will touch on the skills you can use to improve your communication in challenging situations.  This class serves as an introduction to Crucial Conversations or as a review for those who have attended the full course.  Throughout the training, you will have the opportunity to apply crucial conversations principles to real life challenges you may be facing.  NOTE:  4.0 CME Credits Awarded; 3.75 VNA Contact Hours Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
    1. Access the Learning Management System (LMS)
    2. Search for Crucial Conversations Abbreviated Version under Learning Opportunities (Enroll) tab
    3. Click the Enroll button under the class title
    4. In the new window, click Enroll
 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Communicating with Style - DiSC (2 hrs) 

                                          
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How we communicate with each other is impacted by our experiences, perspective, current state of mind, and those with whom we interact.  In this two-hour session, you will identify and understand your preferred communication style and explore the attributes and behaviors associated with each of the four DiSC styles.  You will learn to respond to other's communication styles while appreciating the values and contributions inherent in each.  Additionally, you will have a chance to practice techniques to improve communication with your most challenging team members.  NOTE: This education awards 2.0 CME Credits.

Who Should Attend:  Any team member at any level.

How to Enroll:  
  1. Access the Learning Management System (LMS)
  2. Search for Communicating with Style DiSC under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll
 


 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Emotional Intelligence (2 hrs)

                                                  
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Come to this session to learn about the competencies of emotional and social intelligence, have the chance to experience your own feedback, and learn how to use this information to help improve performance and relationships.  *This session requires pre-work.  NOTE: 2.0 CME Credits Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
  • Access the Learning Management System (LMS)
  • Search for Emotional Intelligence under Learning Opportunities (Enroll) tab
  • Click the Enroll button under the class title
  • In the new window, click Enroll
 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 

 

Giving and Receiving Feedback (2.5 hrs)

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Feedback is key to driving individual and team performance and is a great tool for recognition and development.  This two and a half hour class will cover how to deliver effective positive and constructive feedback and how to professionally receive feedback from others.  A feedback framework will be covered that can be applied to day-to-day feedback, as well as colleague input on performance reviews.  Common feedback challenges and solutions will also be discussed during this session.  NOTE:  2.5 CME Credits Awarded; 2.25 VNA Contact Hours Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
  1. Access the Learning Management System (LMS)
  2. Search for Giving and Receiving Feedback under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll
 Click here for the Giving and Receiving Feedback Job Aid!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unconscious Bias (2.0 hrs)

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 Everyone has bias.  It's just part of our human nature.  The challenge comes when you aren't aware of the impact it has on your effectiveness.  The key to thoughtful choice is developing your capacity to identify invisible assumptions and patterns of thinking.  This workshop will explore how your assumptions impact many aspects of your life.  NOTE:  2.0 CME Credits Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
  1. Access the Learning Management System (LMS)
  2. Search for Unconscious Bias under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Wired for Happiness (2.0 hrs)

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This session shares exciting discoveries happening in the fields of positive psychology and neurosciences.  Learn about innovative strategies researchers are uncovering that can allow us to increase our level of happiness in under one minute a day.  If that were not enough of a benefit, the strategies also increase productivity.  NOTE:  2.0 CME Credits Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
  1. Access the Learning Management System (LMS)
  2. Search for Wired for Happiness under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your Brain at Work:  Surprises About
Your Brain (2.0 hrs)

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Based on the book 'Your Brain at Work', this session will provide insight into:  why it's so hard to focus and how to better manage distractions; why our brains feel overloaded and how to maximize our mental resources; and how to keep your cool in any situation, so that you can make the best decisions possible.  NOTE:  2.0 CME Credits Awarded.

Who Should Attend:  Any team member at any level.

How to Enroll: 
  1. Access the Learning Management System (LMS)
  2. Search for Your Brain at Work under Learning Opportunities (Enroll) tab
  3. Click the Enroll button under the class title
  4. In the new window, click Enroll