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Home > Faculty and Employee Assistance Program > Critical Incidents

Critical Incidents

A critical incident is defined as any event that has the power to overwhelm usually effective coping mechanisms. Examples are the death of a coworker, suicide, traumatic workplace incident, severe or cumulative workplace stress or workplace or community disaster.

 

The goal of FEAP is to enhance and support the resilience of the organization and its employees and facilitate return to work and productivity. Many studies have shown that the primary factor in resilience is having caring and supportive family relationships and a supportive and responsive workplace.

  •  Management consultation to assess and plan as well as provide guidance
  • Assistance with management briefing meetings to provide factual information to staff
  • On-site 1:1 sessions with staff
  • On-site outreach
  • Nutritional support as indicated
  • Resiliency group sessions
  • Referrals
  • Follow-up
  • Provision of written materials to aid recovery and provide information about available resources

 

Articles:

Giving Social Support

Seeking Social Support

Tips for Relaxation

Alcohol, Medication and Drug Use after Disaster

Recognizing and Helping the Second Victim

Grief Related Articles:

The Manager's Guide to Grief

When a Coworker Dies

The Grieving Coworker