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Patient & Family Education Subcommittee


Co-chairs:  Gabrielle Marzani, MD, and Marian Lawson, RN
Facilitator: Cindy Westley, RN, MSN


The Patient and Family Education Subcommittee is charged to provide oversight for a systematic interdisciplinary, appropriate approach to patient and family education across the Health System. It reports to the Patient Care Committee and addresses issues that extend beyond the scope of a single professional discipline and beyond a single service or unit.

Membership includes representation from various points of entry to the health system - Outpatient clinics, Procedure areas, Emergency Department, Acute units, ICUs, Rehabilitation, Continuum Home Health, Pediatrics, Psychiatric, Women's including medicine, nursing, administration, pharmacy, dietary,  pastoral care, therapies, social work, radiology.  Risk management, Health Information Services, Quality and Performance Improvement, Marketing and other services will offer consultations as appropriate.

Meetings:  Every other month on the third Thursday.

Duties and Responsibilities:   

  • Reviews JCAHO and other regulatory agency standards and recommends alternations in policies and procedures as indicated.
  • Identifies health system needs for patient and family education and develops strategies to meet those needs.
  • Provides oversight of the development, distribution, and maintenance of patient education materials and provides recommendations with regards to consistency, readability, and cultural sensitivity of materials.
  • Provides oversight of Health System initiatives that involve patient and family education.
  • Promote awareness of patient and family education resources, continuing education opportunities, and excellence in practice.
  • Provides regular reports to the Patient Care Committee and to HS Administration
 Member Specialty 
Cindy Westley, RN, CNL Patient Education
Amy Ballenger, RN Outpatient Surgery Center
Susanna Brent Internal Communications
Rhode Baptiste, RN Continuum
Katherine Basbaum, RD Nutrition Services
Bush Bell, MBA Patient Experience Office
Peg Broadhurst, BA Patient Experience Office
Patricia Bullock, RN Neurosurgery
Marianne Capone, LCSW Social Work
Eva Delaney, RD Nutrition Services
Catherine Elmore, RN Family Medicine
Tabatha Ferrell, BIS Cancer Center
Angela Hasemann, RD Nutrition Services
Abbey Heflin, MSLIS HS Library
Rebecca Hill, SLP Patient Safety/Risk Management
Christy Hodge, MSN, RN, CNL Transplant Acute
Matthew Houston, BSN, RN Neurosurgery/6W
Jamie Hughes, RN Epic
Laura Humbertson, MS Accreditation
Elizabeth Hundt, PhD, MS, NP-C Stroke
Marian Lawson, RN, co-chair Heart Center
Vickie Marsh Patient Relations
Gabrielle Marzani, MD, co-chair CMO Office
Mary Miller, RN Continuum
Kelly Near, RN HS Library
Robin Passantino, RN 4 Central
Suzanne Queheillalt, RN, NCNS-BC, CCTN Transplant
Theresa Radford, RN 3 West
Bethany Sarosiek, RN, MSN, MPH Clinical Support
Heather Turner, RN 6 Central
Sharon Van Sickle, RN Main OR
Halima Walker Therapies
Diamond Walton, MPH Injury Prevention Coordinator
Kathryn West, CCLS Safety Coordinator
Lara Wilkinson, PT, DPT, CCCE Therapies/Chaplain
Kate Willcutts, DCN, RC, CNSC Nutrition Services
Alexander Wilson, MS, OTR/L Therapies/Chaplain
Lydia Witman, MLIS Pt & Family Library